Any cancellations must be received by us in writing, if by post, at the following postal address: The Big Rail Diversity Challenge 2024, c/o Nimble Media Ltd, Unit 6, Old Station Yard, Ashwell LE15 7SP or, if by email, email@example.com.
If your cancellation is received within the first 14 days following the date (inclusive) of the invoice being raised, you will be entitled to a full refund (less a 15% administration charge).
If your cancellation is received on a date falling 14 days after the date (inclusive) of the order confirmation being delivered to you, you will be entitled to a 50% refund.
Regardless of the above, we regret that no refunds can be made or invoices cancelled after Wednesday 27th March 2024, and the full rate will be payable as associated costs against your order will have been incurred at this stage by the Event Organiser and the deadline to resell your allocation will have passed.
Should you be unable to attend the event, substitute guests are always welcome at no extra charge.
In the event that The Big Rail Diversity Challenge 2024 is cancelled, you will receive a full refund of any monies paid. However, no refund will be given, and no liability will be accepted for any travelling, accommodation or other expenses you incur as a result of such cancellation.